Provided by Consumer Affairs Agency Mr. A inquired about move-in cleaning last March along with photos of the veranda, bathroom, and warehouse. The cleaning service company said an additional cost of 100,000 to 150,000 won would be required, so he decided to only do basic cleaning for 240,000 won and sent a reservation deposit of 80,000 won. However, on the day of cleaning, the company claimed that the contamination was severe and requested an additional fee of 400,000 won for mold removal and an additional 148,000 won for rear work. Mr. B changed in January last year.