Controversy is rising online after a consumer who used Baedal Minjok’s paid service ‘Hanjip Delivery’ raised a problem, saying that even after paying an additional fee, the order was delivered mixed with other orders. Recently, Baedal Minjok user A posted this on an online community. Mr. A paid an additional delivery fee of 3,700 won and ordered the ‘one-house delivery’ option, but said that food he did not order was delivered instead. Mr. A said, “The food has been changed, which means that the rider carried two or more orders at the same time,” and reported the details of his inquiry to the Baedal Minjok customer service center. He claimed to have received a response from the customer service center to the effect that “One-house delivery is not a service that delivers to only one house, but a service that delivers first in priority order.” Mr. A continued by pointing out, “While economical delivery is guided by a method of delivering multiple orders together, if one-house delivery also ultimately carries multiple orders and only takes priority, the service that consumers expect and the service actually provided may be different.” Mr. A said, “The consumer who paid the additional fee