Vanessa Sassá feels ill after app driver forbids her from opening car window The Brazilian Basketball Team athlete, Vanessa Sassá, aged 31, went viral on social media when she said she felt ill during an app run in Brasília (see above). To g1, she explained that she usually feels sick when riding in a car and asked the driver to open the window. The driver, however, did not allow the player to lower the windows because he had installed a film on them. "I'm not saying that the driver shouldn't work or earn his money. Quite the opposite. What I questioned was the situation. I was paying for a service. I didn't get a ride, it wasn't a favor. And, when you pay for a service, you expect to receive the minimum conditions." ✅ Click here to follow the new g1 Santos channel on WhatsApp. Born in Santos, on the coast of São Paulo, Sassá is living in Brasília to defend the Cerrado Basquete team. Last Saturday (6), she called a car via app to return home after taking advantage of the day off to get her eyebrows done. Vanessa Sassá feels ill after app driver prohibits opening the window Reproduction The journey lasted approximately ten minutes and the athlete even vomited after reaching her destination. The driver was not located. "I've only been living in Brasília for a short time because of basketball and I still don't know the city that well. I was relieved to have managed to get home. I arrived feeling quite unwell, sweating a lot and feeling extremely uncomfortable. I went into the apartment, sat on the sofa, drank water and tried to recover. I ended up vomiting and, after that, the nausea started to gradually subside." Sealed glasses With thousands of views on social media, the video shows that the cranks used to open the car windows had a seal written as follows: "Please do not open the windows for 48 hours". Still in the images, it is possible to hear the dialogue between the player and the driver. See below: ⛹️‍♀️Man, can you ask me a question? I get a little sick in the car and I wanted to try opening this window here. Doesn't it open? 🚗It's because I put film on it. I put the film on today, so if it opens it might take the film off, understand? ⛹️‍♀️I understand. All is well then. It's just, wow, I feel really bad in the car, but it's coming soon, right? 🚗 Three minutes left. ⛹️‍♀️Okay. Okay, then. Sassá highlighted that he asked the driver the question because he was no longer able to handle the motion sickness with the windows closed. She added that she decided to continue the race because she was alone and was afraid of asking to stop halfway through the race and ending up feeling sick on the street. Vanessa Sassá feels ill after app driver prohibits opening the window Personal Archive and Reproduction/Instagram The player only gave one star to the driver, but was unable to report the situation on the app because the options did not match what she had experienced during the race. For this reason, the complaint was made through an exchange of messages with Uber on Instagram. "My objective was never to expose or harm the driver. What I tried to do was inform a situation that I believe could be better managed by the platform. I even suggested that there be some type of prior information about specific conditions of the vehicle so that the passenger has the possibility of deciding whether or not that ride meets their needs", highlighted Sassá. Repercussion The Santos member stated that she decided to share the situation to open a debate and understand what people would do in this situation. However, most comments tried to find a solution for the player, such as buying a car or taking medicine before getting into a vehicle. "Some people said I should buy a car because I'm a Brazilian national team athlete. I even joked that if I had to buy a car in every city or country I play in, I would have to open a dealership instead of playing basketball," said the player. Sassá highlighted that the situation showed that people have difficulty putting themselves in someone else's shoes. “I kept thinking it might not just be me. It could be an elderly person, a child, a pregnant woman or someone with a respiratory condition." What does Uber say? In a note, Uber highlighted that both the driver and the passenger can cancel a trip and report it to support if they do not feel comfortable with a situation. The company added that it has a mutual evaluation system in which the experience on each trip can be evaluated by both parties, with the aim of making trips increasingly better for the entire community. VIDEOS: g1 in 1 minute Santos